Privacy Policy
Effective January 1, 2026
El Cerrito Concrete, concreteelcerrito.com, info@concreteelcerrito.com
Who this policy covers
This policy explains what El Cerrito Concrete collects when you use this website, call us or ask for an estimate, and what we do with it. We're a concrete contractor in El Cerrito, CA, and we collect only what we need to answer you and do the work you ask about.
It applies to this website, starting from our home page, and to the information you give us when you contact us about a job. You can read more about who we are on our About page.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway or a new patio.
When you call or email us, we keep your contact details and what you tell us about the job so we can follow up and give you an estimate.
When you visit the site, some information is collected automatically, such as your browser type, device, the pages you viewed and roughly where you're connecting from. This doesn't include your name unless you give it to us.
Cookies and analytics
Cookies are small files your browser saves so a site can remember things between visits. This site may use them, along with basic analytics tools, to count visits and see which pages people use, so we can keep the site working and easy to read.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
How we use your information
We use what you send us to reply to your request, schedule an estimate, do the job and handle billing and any follow-up after the work is done.
We also use general site data to fix problems and improve the pages. We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share information only when it's needed to run the business or the job. Our contact form is handled by an outside form service, so what you submit passes through that company's systems before it reaches us.
We may also use other service providers, such as website hosting, analytics, email and phone services, and they handle your information only to provide those services to us. We'll disclose information if the law requires it or to protect our rights, our crew or our customers.
How long we keep it
We keep your contact and job details for as long as we need them to answer you, finish the work and keep ordinary business, tax and warranty records. If you asked for an estimate and didn't hire us, we don't keep your details longer than we reasonably need them.
When we no longer need the information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. California residents have rights under state privacy law, including the right to know what's collected, to request deletion and correction, and to not be treated differently for using those rights.
Since we don't sell personal information, there's nothing to opt out of on that front. We'll confirm who you are before acting on a request so we don't hand your details to the wrong person, and some records may have to be kept where the law requires it.
Children's privacy
This site is meant for adults arranging work on their home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page, and using the site after a change means the updated policy applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (510) 973-2452 or reach us through our Contact page. Tell us what you're asking for, and we'll reply within 1 business day and let you know what happens next.
We answer calls Monday through Friday from 6 AM to 10 PM, and Saturday and Sunday from 8 AM to 10 PM.